Quality & Documentation
Documentation You Can Rely On
At TrueBalance, quality goes beyond the ingredient itself. Reliable documentation, lot traceability, and responsive support are essential parts of a dependable supply relationship.
We work closely with our manufacturing partners to provide the technical and quality documentation needed by supplement manufacturers, formulators, and quality teams.
Core Product Documentation
Documentation commonly available for our ingredients includes:
Lot-specific analytical results provided for each applicable shipment.
Defined quality parameters, testing requirements, and product characteristics.
Safety, handling, storage, and transportation information.
Country of manufacture or origin information for the applicable ingredient.
Information regarding major allergens and potential allergen concerns.
GMO status or related documentation, where applicable.
General manufacturing process information available for applicable products.
Recommended storage conditions and applicable shelf-life information.
Additional Quality Documentation
Depending on the ingredient and manufacturing partner, additional documentation may be available, including:
- Heavy Metals Statement or Test Data
- Microbiological Information
- Residual Solvents Statement
- Pesticide Information
- BSE / TSE Statement
- Gluten-Free Statement
- Vegan / Vegetarian Statement
- Irradiation Statement
- Melamine Statement
- Kosher Certificate
- Halal Certificate
- Non-GMO Documentation
- Manufacturing Facility Certifications
- Other product-specific technical documentation
Documentation availability varies by ingredient, manufacturing site, and customer requirements. Please contact us for product-specific documentation.
Lot Traceability
From Manufacturing to U.S. Delivery
Traceability is an important part of our supply process.
TrueBalance maintains product and lot information to support traceability from the manufacturing source through U.S. inventory and customer shipment.
Our goal is to provide customers with clear documentation and responsive support when reviewing a lot, qualifying an ingredient, or investigating a quality question.
Supplier Qualification Support
Supporting Your QA & Procurement Process
We understand that qualifying a new ingredient supplier often requires more than a COA.
Our team can work with your Purchasing and Quality departments to support supplier qualification requests, including product documentation, manufacturing information, questionnaires, and other available supporting records.
For customers evaluating a new ingredient or secondary supply source, we can also coordinate directly with our manufacturing partners when additional technical information is required.
Samples & Technical Review
Need to evaluate an ingredient before placing an order?
Samples, COAs, specifications, and other available technical documents can be provided upon request for qualified projects.
Our team can also help identify the appropriate grade, specification, packaging, and supply option based on your application and volume requirements.
Need Documentation for a Specific Ingredient?
Tell us the product you're evaluating and the documentation you need.
We'll confirm availability and provide the appropriate technical package for your review.
All products supplied by TrueBalance are raw ingredients intended for further manufacturing or processing and are not intended for direct consumer sale.